This Privacy Policy explains how GET SWOLE LLC, a New Mexico limited liability company (“SWOLE”, “we”, “us”, or “our”), collects, uses, shares, and protects information in connection with the SWOLE mobile application, website at getswole.now, and related services (collectively, the “Service”). By using the Service, you agree to this Policy.
The Service is intended only for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you are under 18, do not use the Service or provide us any information. If we learn we have collected information from a person under 18, we will delete it. You may not upload images of, or information about, any person under 18.
Information you provide directly:
Information collected automatically:
Information from third parties:
The AI coach generates responses and programming by processing your messages and relevant profile and workout data through a third-party AI provider that operates on our behalf to deliver the Service.
We do not use information that identifies you to train or improve machine-learning models. Where we improve our models, features, or coaching logic, we use only de-identified or aggregated data that is not reasonably linkable to you. We do not sell your personal information.
Some features (such as gym geofencing and arrival reminders) rely on location, which may include precise and background location if you grant that permission. Location features are optional. You can enable or disable location access at any time in your device settings, and turning it off will disable location-dependent features but will not otherwise prevent you from using the Service.
Some information you provide — such as weight, body measurements, training activity, and progress photos — may be considered “consumer health data” under certain state laws (for example, Washington’s My Health My Data Act). We collect and use this information only to provide the Service to you and for the purposes described in this Policy, and only with your consent where required. We do not sell consumer health data, and we will not share it except with service providers who help us operate the Service or as required by law. You may withdraw consent and request deletion of this data at any time by contacting us (see Section 12).
We share information only as described here. We do not sell your personal information.
We keep your information for as long as your account is active and as needed to provide the Service, then for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we delete or de-identify your personal information within a commercially reasonable time, except where retention is required by law.
We use reasonable technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, to opt out of certain processing, and to not be discriminated against for exercising these rights. These include rights under the California Consumer Privacy Act (as amended by the CPRA), the EU/UK General Data Protection Regulation, and similar laws.
For EU/UK users: our legal bases for processing are performance of our contract with you, your consent (which you may withdraw), our legitimate interests in operating and improving the Service, and compliance with legal obligations. You may also lodge a complaint with your local data protection authority.
The Service is not directed to and may not be used by anyone under 18. We do not knowingly collect data from children. See Section 1.
GET SWOLE LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
Email: privacy@getswole.now
We may update this Policy from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Policy.